Blog, Human Resources

Establishing and Enforcing Company Norms

Most successful organizations promote diversity in the workplace. It not only brings equal employment opportunities, but also benefits the business at large. However, tension may sometimes arise due to differences in culture, traditions, or beliefs. Therefore, it’s necessary for companies to establish a set of norms and best practices that are fair to everyone.

Set Standards

When hiring new employees, ensure that they are aware of the company’s rules and regulations, as well as the policies and procedures to prevent work interruptions and conflicts with co-workers. Also, discuss the steps taken by the company to address infractions should they occur. These protocols may consist of a variety of topics from cleaning workstations before leaving for the day to the types of conversations that are acceptable in the office. Once you have gone over the guidelines with a new hire, ask them to sign a document certifying their understanding and acceptance. Provide them with a copy for their personal reference.

Probationary Period

Allow an observation period for new hires to see how they fit in the job. This will help determine their efficiency and effectiveness, as well as whether they’re properly following workplace guidelines. A probationary period is often a strong indicator of the kind of long-term performance and behaviour you can expect from a new employee.


Evaluate employees on a regular basis, preferably yearly or even every six months. Provide constructive feedback and discuss any performance issues. This is also an avenue to review some of the subtler norms and practices. The employee should leave the evaluation with a better idea of what they can do to improve their performance.


Good performance should be recognized. Commending an employee’s perfect attendance, excellent work ethic, or adherence to workplace guidelines will further motivate exceptional work from not only that person, but the entire staff, inspiring the team to put forth a greater effort to surpass expectations. Rewards can range from certificates of recognition to gift cards, pay bonuses, or promotion. Keeping your employees happy will create a healthier and more engaged workforce.


– Claudine Burca