Blog, Human Resources

The Importance of an HR Department

To have a successful company, it’s extremely important to understand the importance of a Human Resources department. HR is more than a department in your organization; it encompasses different facets and plays significant roles. Its existence is vital for any business, big or small.

An effective HR department plays many roles within a company. Here are some examples of the variety of roles filled by a good HR department, likened to various professions:

  • Engineers: HR is tasked with structuring, restructuring, planning, and analyzing systems and procedures to make sure they align with business objectives. HR also develops succession plans by identifying promising employees with the requisite capabilities to eventually transition into leadership roles. This is significant, as it can guarantee an organization’s stability and future success.

  • Doctors: The HR department diagnoses the state of the company culture, as well as identifying the health of structural and operational strengths and weaknesses that are fundamental to organizational competence and effectiveness.

  • Guidance Counsellors: HR prevents and resolves conflicts in the workplace, which are inevitable, given the diversity of personalities, work styles, backgrounds, and experiences among employees. The HR department also sees to it that all issues concerning employment are addressed and guides the staff on performance, and also helps them embrace the company’s philosophy and business principles.

  • Law Enforcement: Human resources ensures that everyone in the organization complies with rules and regulations, and reprimands those who breach them to avoid repeat offences.

  • Safety Officers: The HR department helps keep the work environment free of accidents and other things that would compromise the occupational health and safety of the company and its workforce.

  • Marketing & Sales: HR advertises open positions in the company to attract candidates and works to build the business into a top employment destination.

  • Purchasers: The HR team negotiates the best price to procure the most comprehensive benefits package for employees and also works on salary offers.

  • Trainers & Facilitators: HR helps acclimate newly-hired staff and helps train them on their assignments and duties. HR also keeps the entire team updated on the latest policies and procedures that could affect their responsibilities.

  • Quality Assurance: Human Resources ensures that employee performance meets standards. Some HR departments champion ISO certification to guarantee staff commits to the process, products, and services of the company.

  • Lawyers: The HR department mediates the relationship between workers, employers, trade unions, and government, and monitors the company’s adherence to labour laws and other regulations.

  • Consultants: The HR team advises management on how to handle specific staff members’ issues in a professional manner.


Because HR is charged with a variety of challenging responsibilities, it’s difficult to give a simple explanation for why having a strong HR department is so important. It bridges management to employees and vice versa, helping divisional and unit groups focus on their functional accountabilities.


HR’s breadth and depth are measured by how effectively and efficiently the department manages the company’s most important asset and capital investment: human resources. HR must do all of these things in order to help the organization achieve its ultimate goal of ensuring that employees and customers alike are enjoying the best experience possible.

– Mary Beltran

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