Blog, Human Resources

As a manager, you have an important role as a leader. You are responsible for maintaining order and generating success within the company. Your management techniques set a precedent among those you work with, so it’s important to make sure you use the proper techniques.

Paint the Big Picture

Regardless of the ranking of your management role, first and foremost you must define your projects and business goals. Make a list for all the different things that need to be done, along with the actions that employees must take. Without defining and enforcing the company objectives, there is no clear direction as to what everyone should be working towards.

Evaluate Worst-Case Scenarios

Be prepared for anything. Whether you lose a business partner or company data, make sure you have a plan. What flexibility have you implemented within your business plan? What can and cannot be sent back to the drawing board? Since we never know when the unexpected will hit us, it’s best to factor in worst-case scenarios while scheduling and planning.

Stay Organized

If you aren’t organized as a manager, your team won’t be either. You’re the go-to person when certain items are missing or if someone needs direction or help. If you forget about important contacts or lose track of important dates, you’ll lose time. Whatever organizational tools you may be using, remember that they will be the backbone of the project goals.

Establish Boundaries

As you constantly communicate with particular clients, employees, and co-workers, there’s no doubt that you will eventually develop a relationship with them. Although it’s human nature, you cannot let your professional guard down. It’s not difficult for people to sense when a manager is closer with some colleagues than others. You don’t want people within your company to feel left out or mistreated. Draw a fine line between what is professional and what is personal. Don’t jeopardize your job or the success of your company with personal dilemmas or office drama.

Consistency

Deadlines change, and your clientele may increase, but your work ethic should remain consistent. Don’t be a manager who is reliable on some days and isn’t on others. The more you do this, the more you hold employees back. Just as you need your employees to be consistent, return the same courtesy to them as well.

Trust

As a company lead, you must always be accountable for your actions. Everyone in the company is interconnected. If you’re providing false information to one employee, it will eventually travel to another, and so on. The worst thing is for your clients and business partners to notice these inconsistencies or inaccuracies. Don’t break trust between the people you work with.

 

– L. Shabudin

 

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Blog, Human Resources

Every organization, private or public, has a set of standards and policies to be followed by members. Non-compliance will require management to enforce corrective actions. There are several types of disciplinary measures based on the gravity or seriousness of the problem. The following will help you determine the type of sanctions that may be appropriate. keep reading

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Blog, Human Resources

The success of a company is bound to the performance, productivity, and dedication of its employees. You can have all the necessary tools for success, but if your employees aren’t all on the same page, your efforts and resources will go to waste. Setting performance standards will allow you to determine if your staff is meeting company targets and whether your organization is on the right path. It’s critical that everyone values and works towards the same goals. Performance standards help employees understand the importance of their roles and how their work affects the company’s success. The following tips can help you set strong performance standards for your company. keep reading

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Blog, Human Resources

Performance evaluation is vital for any organization. Having an honest conversation with each employee regarding their productivity, accomplishments, and general attitude will help them grow professionally and allow the company to be more productive and efficient. However, evaluating employees is not an easy job; it’s difficult to critique a colleague’s performance. The main goal of evaluating performance is to provide and receive feedback from employees about different aspects of their job and the company. For the best results, the organization should create a system where all the important aspects of the role are discussed. The following tips will help you build the best evaluation process for your business.

Evaluation Method

The appraisal process should have a standard evaluation where management will be able to assess each aspect of employee’s performance. It should focus on job expectations in connection with company goals. For team leaders and management, it should measure factors like the individual’s ability to plan, communicate, guide, lead, control, and manage their department; knowledge and experience; people skills; and the ability to build a successful team. Feedback from other individuals, such as different department managers, team leaders, and other employees, should also be taken into consideration. As a CEO or company owner, your job is to make sure that this is done in a fair, consistent, and timely manner. This will avoid any misunderstandings or labour complaints.

Appraisal Meeting

After evaluating each employee, set up a time to meet with them and discuss the results. Ensure that feedback is a two-way communication; your employees’ constructive criticism is critical to the company’s progress. Be professional when giving comments about performance. Focus on the person’s key performance indicators (KPIs). Don’t dwell on the employee’s failures, help them understand what needs to be improved on and why their job is important to the company. Balance the feedback. Always let them know and make them feel their worth. Tell them the value of achieving their goals and provide suggestions to better their craft. Have a guideline for the meeting and be very careful with how you give your feedback. Remember that a great leader can turn a weakness or failure into a growth opportunity for both the employee and the company.

Follow Up

Following up is a crucial part of performance evaluation, as it directly helps individual professional development. The process will be meaningless without constant follow-ups on progress.

Take Action

There will be times when you’ll need to discipline an employee. Every company should enforce disciplinary action when employees don’t follow policies or meet targets. It’s recommended to have different levels of escalation for various situations. These may include, verbal warnings, written warnings, suspension without pay, and termination. Policies should be fairly applied to everyone, and management should be careful and reasonable when implementing these steps.

A performance evaluation is an important management tool, and very useful when making significant decisions on matters like promotions and raises. Recognizing good work will make employees feel appreciated and motivated to perform better in the future. An employee’s professional development will have a direct impact on organizational success, so make sure to hire leaders that are capable of nurturing employees’ skills and competencies and can motivate workers to achieve the company’s goals. Value and respect your employees’ suggestions and opinions, since that’s essentially their performance evaluation of the organization. Work on the areas that need improvement and facilitate greater communication. The more you know your people, the better your chances of maintaining a sustainable and profitable business. As Stephan Labossiere said, “If you’re not open to constructive criticism, then you’re not open to truly growing as a person.”

 

 – Viviana Sanchez

 

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Blog, Human Resources

The comparison between business and sports isn’t new – a company is like a team; the manager is like the coach. The employees, or players, have their own roles (positions) in the overall game plan. Every time you close a deal or make a sale, it’s like a victory. Haven’t had many victories recently? Need a stronger and more efficient squad? Want to win the championship of business?
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