Customer Service Clerk

We are seeking a responsible, hardworking, motivated and customer service-oriented individual who thrives on exciting challenges. Requirements:

• Possess a high school diploma; post-secondary education is an advantage
• Preferably with less than a year of combined experience in customer service and office administration gained from a fast-paced service or corporate environment
• Strong business acumen, high entrepreneurial spirit and passionate in generating revenue and income
• Very efficient, flexible, take responsibility and initiative in supporting organizational goals and objectives
• Quick learner who can easily obtain a good knowledge of the company’s products and services
• Can work under pressure and handle multiple responsibilities with tight deadlines
• Impressive record of attendance from previous employment; extremely punctual
• Problem Solver, mature disposition, self-motivated with professional and proactive attitude
• Effective team player with pleasant phone demeanour and enthusiastic personality
• Proficient in MS Office Suite
• Typing speed of at least 40+ WPM

Responsibilities include (but are not limited to):

• Take orders and delegate to appropriate personnel
• Monitor progress of the job by checking status with assigned employees at proper intervals
• Ensure jobs are completed according to company’s standards and submitted based on deadlines
• File, record or prepare various documents such as receipts, invoices and other financial reports
• Regularly call clients for new jobs, to follow up payments or ask for referrals
• Secure additional revenue through cold calling of prospective clients
• Process, monitor and record incoming payments taking note of accounts receivables on a weekly basis
• Back-up the reception, assist with clerical and other administrative duties that may be assigned from time to time
• Process reports utilizing in-house database management software; prepare, proofread and edit business correspondences when required

We will provide a comprehensive TRAINING to successful candidate. Job Type: Full-Time Location: Toronto, ON Required Education: High school or equivalent Required Experience:

• Customer Service: 1 year
• Administrative Support: 1 year